Privacy Policy

Last Updated: 23 March 2026

1. Introduction

This Privacy Policy describes how [Product Name] ("we", "our", or "us") collects, uses, stores, and protects personal information when you use our loan simulation platform (the "Service").

We are committed to protecting your privacy and complying with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using the Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Account Information

We may collect:

Name
Email address
Business name
Login credentials

2.2 Borrower and Client Information

Users may input borrower/client data, including:

Names
Loan details
Financial inputs
Notes and scenarios

This information is stored solely to enable functionality of the Service.

We do not use borrower information for marketing.

2.3 Usage Data

We may collect:

IP address
Device and browser information
Usage behaviour
Log data

2.4 Cookies

We use cookies to:

maintain sessions
improve usability
analyse usage

3. How We Use Information

We use information to:

operate the platform
generate loan simulations
store user data
improve the Service
ensure security

4. No Sale of Personal Data

We do not sell, rent, or trade personal information.

5. Aggregated and Anonymised Data

We may use data in aggregated and anonymised form for:

analytics
product improvement
industry insights

This data:

cannot identify individuals
contains no personal identifiers

We reserve the right to use, publish, or sell aggregated anonymised data only.

6. Data Sharing

We may share data with:

cloud providers
analytics services
payment providers

All providers must:

comply with confidentiality obligations
use data only for service delivery

7. Data Security

We implement:

HTTPS encryption
secure cloud infrastructure
access controls
monitoring systems

However, no system is completely secure.

8. Data Retention

We retain data only as long as necessary.

Users may request deletion at any time.

Upon request:

personal and borrower data will be deleted
subject to legal obligations

9. Your Rights (Australia)

You may:

request access to your data
request correction
request deletion

10. Overseas Data Transfers

Your data may be stored on servers outside Australia.

We take reasonable steps to ensure compliance with Australian privacy standards.

11. Third-Party Services

We are not responsible for third-party privacy practices.

12. Changes to Policy

We may update this policy at any time.

Continued use = acceptance.

13. Contact

LoanLens support@loanlens.app