Privacy Policy

1. Overview

LoanLens ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We may collect the following types of information:

• Broker account information: email address, name, and authentication credentials when you create a broker account.
• Client information: client name and email address as provided by brokers when creating loan projections.
• Loan data: loan amounts, interest rates, repayment details, and other financial parameters entered into the Service for the purpose of generating projections.
• Usage data: basic analytics about how you interact with the Service (pages visited, features used).

3. How We Use Your Information

We use your information to:

• Provide and operate the Service, including generating loan projections.
• Manage broker accounts and authentication.
• Enable sharing of projections between brokers and their clients.
• Improve the Service and develop new features.
• Communicate with you about your account or the Service.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties.

Loan projection data may be shared via unique links generated by brokers. Anyone with access to a shared link can view the projection data associated with that link.

We may share information with third-party service providers who assist us in operating the Service (e.g., hosting, authentication), subject to appropriate data protection agreements.

5. Data Storage and Security

We take reasonable measures to protect your information from unauthorised access, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Your data is stored on secure servers. Broker passwords are hashed and never stored in plain text.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Shared projection links may have an expiry date set by the broker. You may request deletion of your account and associated data by contacting us.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us through the application.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact

If you have any questions about this Privacy Policy, please contact us through the application.